快餐店配餐流程優(yōu)化設(shè)計(jì)

摘要： 合理的配餐流程是快餐店配餐管理的一個(gè)重要環(huán)節(jié),對(duì)某快餐店配餐流程進(jìn)行研究。使用Matlab軟件分析顧客到達(dá)時(shí)間和配餐服務(wù)時(shí)間,建立排隊(duì)論模型,用Lingo軟件求解,以檢驗(yàn)配餐流程優(yōu)化設(shè)計(jì)的必要性。用工業(yè)工程方法對(duì)現(xiàn)行配餐流程中不合理的工序和流程進(jìn)行優(yōu)化設(shè)計(jì),制定新的配餐流程和標(biāo)準(zhǔn)時(shí)間。確定該快餐店最佳服務(wù)臺(tái)數(shù)量。該優(yōu)化設(shè)計(jì)方案可為其他快餐店配餐管理提供一定的技術(shù)指導(dǎo)。
As an important part of fast food restaurant catering management, the restaurant catering process is studied. An Matlab software is used to analyze customer arrival time and service time, and a queuing theory model is set up. Queuing system model is programmed by Lingo software, to test the necessity of improving catering process. And using an industrial engineering method, the unreasonable process and procedures in the existing restaurant catering are improved, a new catering process developed, the improved standard time worked out, and the best number of service desk system determined.The optimal design scheme is feasible, and provides some technical guidance to other fast food restaurants on catering management.